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Key worker

Who is a key worker?

Key worker (or key employee) is a person who plays an important role in achieving the company’s strategic goals. Such employees have unique skills, experience, and knowledge that make them simply indispensable to the success of the organization.

Examples of key employees are leading developers in IT companies, chief engineers in production, and specialists in retail who know all the nuances of working with customers. Very often, the contribution of key employees in a business affects the competitiveness of the company.

Companies seek to attract, develop, and retain key employees. To this end, special motivation programs are created, which may include career development, training, flexible schedules, or additional bonuses.

The loss of a key employee can significantly affect the company’s work, as replacing such a specialist requires time and resources. Therefore, it is important for companies to assess their contribution in time and provide conditions for comfortable work.

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Glass ceiling effectHalo effectEmotional intelligenceElectronic signatureAgeismAbleismWorkforce sizeEmployee value proposition (EVP)OKR goals for HR professionalsAbsence trackingPerformance managementHuman capital management (HCM)Absence managementBenefits managementQuality managementKnowledge managementEmployee performance improvementEmployee satisfactionRetention interviewHR technologyBias-free testingEmployee turnoverStructured interviewHR strategyRetention strategyStrategic planningEmployee handbookBoomerang employeeSourcingSaltingShortened workweekNon-disclosure agreement (NDA)Screening testsSituational leadershipHRM system (HRMS)Performance management systemApplicant tracking system (ATS)Seasonal employmentOvertime workJob marketEmployee referral programsRecruiting softwareRecruitingEmployee empowermentPayroll processingEqualityWorkforcePeople managementSkills gapSoft skillsMental health at workHR processesHiring processProfessional developmentSoftware as a service (SaaS)HR management softwareBackground checkTalent acquisitionNew employee introductionHourly employeeContinuous performance managementAbsenteeism policyDirect reportsBehavioral interviewBehavioral competenciesPerformance improvement planFloating holidayTermination letterJob evaluationOffboardingDisability leaveSick leaveLeave of absenceTime trackingHoliday payAgile methodologyOrganizational chartEmployee experiencePaid time off (PTO)Onboarding processZero-based budgeting (ZBB)Job dissatisfactionNepotismIndependent contractorMetricsLoyalty of employees (eNPS assessment)Cross-functional teamsMatrix organizationTurnover rateVacancy rateCompetencyHoliday accrualCompensationCore competenciesKey workerKey Performance Indicator (KPI)Employee classificationEmployee directoryCareer siteCareer growthCareer pathCareer plateauWorkforce planningArtificial intelligence in HRHuman resources information system (HRIS)Intellectual propertyEmployee Net Promoter Score (eNPS)Employee life cycleRevenue per employeeHarassmentJob instructionDocument management in HRVoluntary benefitDisciplinary proceduresDisciplinary actionBusiness partnershipHR dashboardHybrid work modelBusiness agilityFlexible working hoursExit interviewEmployee burnoutOne-on-one meetingsRecruitment funnelEmployee engagementInternal recruitmentVirtual HRVertical organizationWellness programsGross incomeGross amountGross wagesEmployer brandEmployee benefitsSick leave payWell-beingHR business partnerEmployee databaseBuddy systemOutstaffingOutsourcingHR auditAssesment centerUpskillingHR analyticsJob analysisTraining needs analysisWorkforce utilization analysisWorkforce availability analysis


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