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Behavioral competencies

What are behavioral competencies?

Behavioral competencies are key skills, personality traits, and behaviors that help employees perform their duties and interact with colleagues effectively. They are related to personal qualities rather than professional knowledge and play an important role in achieving company goals.

Examples of behavioral competencies include:

  • Communication skills: clearly expressing ideas, active listening, and effective dialogue.

  • Teamwork: collaborating, supporting colleagues, and solving problems together.

  • Adaptability: responding quickly to changes and handling unexpected challenges.

  • Conflict resolution: finding compromises and maintaining constructive relationships.

  • Leadership: motivating the team, setting goals, and taking responsibility for results.

Companies assess behavioral competencies at all stages of one’s employment: at hiring (through interviews and tests), during employment (through performance reviews), and when planning career advancement. This is done using behavioral interviews, peer feedback, and 360-degree assessments.

Developing behavioral competencies is important for both employees and the company. These skills help to improve interaction between team members, increase productivity and create a comfortable working environment.

Businesses can support competency growth through training programs, coaching, mentoring, and continuous feedback. Investing in behavioral development leads to both professional and personal growth, ultimately driving better company performance.

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