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Emotional intelligence
What is emotional intelligence?
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to recognize, understand, and manage both your own emotions and the emotions of others. In the workplace and HR, EQ plays a critical role in fostering a healthy corporate culture, improving communication, and enhancing team productivity. It’s a key competency that helps employees and leaders collaborate effectively, resolve conflicts, and adapt to change.
For HR professionals, emotional intelligence is essential for understanding employees’ needs, managing motivation and engagement, and supporting professional development.
Overall, individuals with high emotional intelligence tend to build stronger relationships, navigate challenges more effectively, and contribute to a more positive and productive work environment.
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