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Soft skills

What are soft skills?

Main HR glossary Soft skills
Soft skills are personal traits and abilities that help people communicate effectively, collaborate with others, and handle different workplace situations. They’re not tied to a specific job or technical skill, but they play a huge role in an employee’s success.

Soft skills include:

  • teamwork,
  • communication,
  • time management,
  • empathy,
  • critical thinking,
  • leadership.

For example, if there’s a conflict in the team, an employee’s ability to stay calm, listen to different perspectives, and find a compromise can help resolve the issue smoothly.

Employers highly value employees with strong soft skills because they can adapt to change, support their team, and contribute to overall success. That’s why many companies invest in developing these skills through training, coaching, or team workshops. In the end, it’s a win-win for both employees and the company.

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