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Soft skills

What are soft skills?

Main HR glossary Soft skills
Soft skills are personal traits and abilities that help people communicate effectively, collaborate with others, and handle different workplace situations. They’re not tied to a specific job or technical skill, but they play a huge role in an employee’s success.

Soft skills include:

  • teamwork,
  • communication,
  • time management,
  • empathy,
  • critical thinking,
  • leadership.

For example, if there’s a conflict in the team, an employee’s ability to stay calm, listen to different perspectives, and find a compromise can help resolve the issue smoothly.

Employers highly value employees with strong soft skills because they can adapt to change, support their team, and contribute to overall success. That’s why many companies invest in developing these skills through training, coaching, or team workshops. In the end, it’s a win-win for both employees and the company.

Алфавит
Soft skillsMental health at workHR processesHiring processProfessional developmentSoftware as a service (SaaS)HR management softwareBackground checkTalent acquisitionNew employee introductionHourly employeeContinuous performance managementAbsenteeism policyDirect reportsBehavioral interviewBehavioral competenciesPerformance improvement planFloating holidayTermination letterJob evaluationOffboardingDisability leaveSick leaveLeave of absenceTime trackingHoliday payAgile methodologyOrganizational chartEmployee experiencePaid time off (PTO)Onboarding processZero-based budgeting (ZBB)Job dissatisfactionNepotismIndependent contractorMetricsLoyalty of employees (eNPS assessment)Cross-functional teamsMatrix organizationTurnover rateVacancy rateCompetencyHoliday accrualCompensationCore competenciesKey workerKey Performance Indicator (KPI)Employee classificationEmployee directoryCareer siteCareer growthCareer pathCareer plateauWorkforce planningArtificial intelligence in HRHuman resources information system (HRIS)Intellectual propertyEmployee Net Promoter Score (eNPS)Employee life cycleRevenue per employeeHarassmentJob instructionDocument management in HRVoluntary benefitDisciplinary proceduresDisciplinary actionBusiness partnershipHR dashboardHybrid work modelBusiness agilityFlexible working hoursExit interviewEmployee burnoutOne-on-one meetingsRecruitment funnelEmployee engagementInternal recruitmentVirtual HRVertical organizationWellness programsGross incomeGross amountGross wagesEmployer brandEmployee benefitsSick leave payWell-beingHR business partnerEmployee databaseBuddy systemOutstaffingOutsourcingHR auditAssesment centerUpskillingHR analyticsJob analysisTraining needs analysisWorkforce utilization analysisWorkforce availability analysis

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