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Upskilling
What is upskilling?
Upskilling is professional development: employees acquire new skills and knowledge to meet modern job requirements.
By developing new competencies, employees can work more efficiently with the latest tools and practices. Plus, gaining new skills often boosts motivation and job satisfaction.
For example, a bank might launch an upskilling program to train employees on new financial technologies. If the bank implements software to optimize risk assessment or asset management, employees need proper training to use it effectively.
Upskilling isn’t just good for career growth—it’s also key to retaining talent. When companies invest in continuous learning, employees perform better, deliver higher-quality services, and often exceed expectations. As a result, they feel valued and are less likely to look for opportunities elsewhere.
To make upskilling truly effective, companies often use personalized development plans and specialized training programs tailored to employees’ needs.
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Glass ceiling effectHalo effectEmotional intelligenceElectronic signatureAgeismAbleismWorkforce sizeEmployee value proposition (EVP)OKR goals for HR professionalsAbsence trackingPerformance managementHuman capital management (HCM)Absence managementBenefits managementQuality managementKnowledge managementEmployee performance improvementEmployee satisfactionRetention interviewHR technologyBias-free testingEmployee turnoverStructured interviewHR strategyRetention strategyStrategic planningEmployee handbookBoomerang employeeSourcingSaltingShortened workweekNon-disclosure agreement (NDA)Screening testsSituational leadershipHRM system (HRMS)Performance management systemApplicant tracking system (ATS)Seasonal employmentOvertime workJob marketEmployee referral programsRecruiting softwareRecruitingEmployee empowermentPayroll processingEqualityWorkforcePeople managementSkills gapSoft skillsMental health at workHR processesHiring processProfessional developmentSoftware as a service (SaaS)HR management softwareBackground checkTalent acquisitionNew employee introductionHourly employeeContinuous performance managementAbsenteeism policyDirect reportsBehavioral interviewBehavioral competenciesPerformance improvement planFloating holidayTermination letterJob evaluationOffboardingDisability leaveSick leaveLeave of absenceTime trackingHoliday payAgile methodologyOrganizational chartEmployee experiencePaid time off (PTO)Onboarding processZero-based budgeting (ZBB)Job dissatisfactionNepotismIndependent contractorMetricsLoyalty of employees (eNPS assessment)Cross-functional teamsMatrix organizationTurnover rateVacancy rateCompetencyHoliday accrualCompensationCore competenciesKey workerKey Performance Indicator (KPI)Employee classificationEmployee directoryCareer siteCareer growthCareer pathCareer plateauWorkforce planningArtificial intelligence in HRHuman resources information system (HRIS)Intellectual propertyEmployee Net Promoter Score (eNPS)Employee life cycleRevenue per employeeHarassmentJob instructionDocument management in HRVoluntary benefitDisciplinary proceduresDisciplinary actionBusiness partnershipHR dashboardHybrid work modelBusiness agilityFlexible working hoursExit interviewEmployee burnoutOne-on-one meetingsRecruitment funnelEmployee engagementInternal recruitmentVirtual HRVertical organizationWellness programsGross incomeGross amountGross wagesEmployer brandEmployee benefitsSick leave payWell-beingHR business partnerEmployee databaseBuddy systemOutstaffingOutsourcingHR auditAssesment centerUpskillingHR analyticsJob analysisTraining needs analysisWorkforce utilization analysisWorkforce availability analysis
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