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Metrics

What are metrics?

Metrics are quantitative indicators used to measure the performance of employees, teams, or an entire organization. They help track progress, evaluate efficiency, and analyze achievements to support data-driven decision-making.

Companies use metrics to assess performance, identify problem areas and make informed decisions to help them optimize processes and achieve strategic goals.

For example, HR departments track employee turnover, time-to-hire, and engagement levels to gain insights into workforce dynamics and refine their strategies.

Metrics can be quantitative (e.g., number of sales made) or qualitative (e.g., employee satisfaction level). Their choice depends on the company’s goals and objectives.

However, it’s important to remember that metriki are a tool, not a goal in themselves. They should be clear, relevant, and directly connected to business outcomes, ensuring that they drive meaningful improvements rather than just numbers on a report.

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Glass ceiling effectHalo effectEmotional intelligenceElectronic signatureAgeismAbleismWorkforce sizeEmployee value proposition (EVP)OKR goals for HR professionalsAbsence trackingPerformance managementHuman capital management (HCM)Absence managementBenefits managementQuality managementKnowledge managementEmployee performance improvementEmployee satisfactionRetention interviewHR technologyBias-free testingEmployee turnoverStructured interviewHR strategyRetention strategyStrategic planningEmployee handbookBoomerang employeeSourcingSaltingShortened workweekNon-disclosure agreement (NDA)Screening testsSituational leadershipHRM system (HRMS)Performance management systemApplicant tracking system (ATS)Seasonal employmentOvertime workJob marketEmployee referral programsRecruiting softwareRecruitingEmployee empowermentPayroll processingEqualityWorkforcePeople managementSkills gapSoft skillsMental health at workHR processesHiring processProfessional developmentSoftware as a service (SaaS)HR management softwareBackground checkTalent acquisitionNew employee introductionHourly employeeContinuous performance managementAbsenteeism policyDirect reportsBehavioral interviewBehavioral competenciesPerformance improvement planFloating holidayTermination letterJob evaluationOffboardingDisability leaveSick leaveLeave of absenceTime trackingHoliday payAgile methodologyOrganizational chartEmployee experiencePaid time off (PTO)Onboarding processZero-based budgeting (ZBB)Job dissatisfactionNepotismIndependent contractorMetricsLoyalty of employees (eNPS assessment)Cross-functional teamsMatrix organizationTurnover rateVacancy rateCompetencyHoliday accrualCompensationCore competenciesKey workerKey Performance Indicator (KPI)Employee classificationEmployee directoryCareer siteCareer growthCareer pathCareer plateauWorkforce planningArtificial intelligence in HRHuman resources information system (HRIS)Intellectual propertyEmployee Net Promoter Score (eNPS)Employee life cycleRevenue per employeeHarassmentJob instructionDocument management in HRVoluntary benefitDisciplinary proceduresDisciplinary actionBusiness partnershipHR dashboardHybrid work modelBusiness agilityFlexible working hoursExit interviewEmployee burnoutOne-on-one meetingsRecruitment funnelEmployee engagementInternal recruitmentVirtual HRVertical organizationWellness programsGross incomeGross amountGross wagesEmployer brandEmployee benefitsSick leave payWell-beingHR business partnerEmployee databaseBuddy systemOutstaffingOutsourcingHR auditAssesment centerUpskillingHR analyticsJob analysisTraining needs analysisWorkforce utilization analysisWorkforce availability analysis


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